Frequently Asked Question’s

Do you ship worldwide?

Yes! We do offer international shipping!

Who do I contact if I have any issues whilst ordering?

Our dedicated customer service are available to provide 24 hour support for any customers experiencing any technical difficulties. Please reach out via DM on Instagram (@UnityCaps) or alternatively email UnityCaps@outlook.com :)

How long does delivery take?

Depending on the delivery you choose at checkout you will either receive your order on the next working day or in 1-3 days.

What type of shipping is available?

For UK orders we offer:

Next Day Delivery - next working day

First Class Delivery - 1-2 working days

Second Class Delivery - 2-3 working days

All orders are shipped via Royal Mail.

Do you offer free shipping?

Yes. We offer free shipping to all UK orders over £75.

What size are the caps?

The cap size is a standard fit which fits most!

Can I track my order?

Yes. Upon ordering you will be emailed a reference number which you can use to track your order via the Royal Mail website.

Can I refund my order? 

Unfortunately we do not offer any refunds. All items are thoroughly checked by our team before they are packaged and shipped. However, if there are any issues with your order please email us @UnityCaps@outlook.com our dedicated customer service team will be more than happy to assist.  

Do you offer any discount for large bulk orders?

There is no specific code which can be used at checkout, but please do reach out via the contact button below as arrangements can be made! 

Are your Hoodies Unisex?

Yes, all products here at UnityCaps are Unisex :)

What size are your Hoodies?

Our Oversized Hoodies come in four sizes.

Small, Medium, Large and X Large

Are your Hoodies and T-Shirts Oversized or Regular Fit?

Our Hoodies and T-Shirts are Oversized. We advise all customers to read the description as well as the size guide prior to ordering!

Can I iron my Hoodie & T-shirt?

Please DO NOT iron over the printed logos on either the Hoodies or T-Shirts. Heat can cause fading and shrinkage of the garment and will degrade the print faster.